• Dodge
  • Chrysler
  • Jeep
  • Ram

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Road
Plymouth, MI 48170

  • Sales: (877) 746-3820
  • Service: (888) 409-5593
  • Parts: (877) 416-3242

Customer Testimonials

Sales (New)

thomas.gretchen
Thank you to Chris Thomas and the staff at Dick Scott. The staff at Dick Scott were so friendly, I felt I was part of the "family". I had the greatest experience at Dick Scott in my 28 years of buying cars. I will definitely refer family and friends to try Dick Scott and ask for Chris Thomas. Chris went above and beyond all expectations in looking for a mini-van for me and listening to my requests in purchasing a mini-van. I did not physically meet Chris until I purchased the van two days after talking with Chris. I am one very satisfied first time buyer of a Chrysler Dodge Jeep vehicle. You are the best!
read more

Service

heatheranngalbraith
Service dept had my car for a week, $348 charge for a job that was not done correctly. Butch refused to resolve the problem and said "WE FIXED YOUR PROBLEM, IM DONE DEALING WITH YOU, ILL BE IN MY OFFICE!!" Rude and unprofessional man. I will never recommend or be back. Had to take to another mechanic who said it was the worst job he's ever seen! Contacted the local police for theft for paying for services not done & also the BBB
read more

Sales (New)

bill.whitlow.7
Process was quick and painless. David quoted us a great price but we insisted on looking around just to be sure. We called back later and he told the price still stood and we jumped on it.
read more

Sales (New)

mromein
We worked with Holly Marks, and she was excellent in helping us get a new vehicle. We were looking for a new mini-van as we were having problems with our old one. She listened to what we wanted, found the perfect vehicle on the lot, and we worked out a good price. We were very pleased with the entire car buying experience. We've also dealt with John Louis in the service department on a regular basis with our old van. While no one likes to be in for service very often, John is one of the only auto service professionals I have dealt with that made the experience pleasant. He is very friendly and helpful, gave us frequent updates, and made sure we were taken care of.
read more

Sales (New)

Janet Dolack
Had very good experience at Dick Scott's. Really appropriate the care that was given to us. I will go back. Ricky Perez was wonderful, and Jason Little was very helpful. I have been a happy Dodge buyer for years, and will continue to be so in the future.
read more

Service

pvanslam@hotmail.com
I recently Purchased a 2012 Town and Country as a gift for my wife. Let me be clear in stating that my sales associate and the finance manager (Colleen Coleman) I dealt with was a pleasure. My contention is with the sales department, the management and specifically Joe Prokes. Please see the letter sent to him and other staff members below. It speaks volumes. I have yet to hear back from anyone in management that can help me. It was been WEEKS. The letter is as follows: Joe, I must start by saying I'm very disappointed that I have not received a call back from you, or anyone at the dealership for that matter, since I called and left messages about the van "wipedown" (I WILL NOT call it a detail) on Monday. Please find attached pictures of all the areas that were not even touched. This clean up job was completed in no more than 40 min. Trash and cleaning supplies were left in the car the seats were never vaccumed the seats are still covered it sticky gook the suede is still severely stained - specifically pointed out by me the third row was not even touched there's an oily overspray on EVERYTHING The roof was NOT EVEN WASHED none of the exterior black plastic was conditioned they DID NOT clay bar it - specifically mentioned multiple times they DID NOT hard wax it NONE of the fingerprints on the visors expressly pointed out by me, were addressed they didn't clean ANY doorjambs none of the cup holders were even wiped out not one bit of the center counsel was even touched no chrome was polished the engine bay was not touched This is all just to name a few. Please view the pictures (there will be another email to follow with additional photos). I hope the embarrassment of this experience helps your shop to step up its game. I'd would also like to offer my services as a consultant to run a weekend seminar on proper vehicle detailing protocol for you and your employees. Your team is in desperate need of it. The deal that was worked out with Chris was for a total price of $25k for the Van. I offered $24k as it sat, or $25k with new tires and a full detail by the time we pick it up and I present it to my wife. The latter was accepted. I've given your dealership the money ($17.5k in cash, upfront, in fact) but you have yet to deliver on the stipulation of a full detail. Not to mention NOTHING had been done on it when we came in accept delivery and that was extremely embarrassing to me because I trusted you and your dealership to deliver 100% of your end of the bargain. It has now been almost 2 full business weeks since we accepted delivery. It is clear that your department has neither the inclination, nor the capability to complete this task. Since this was a stipulation of the sale and you cannot follow through I will require the amount needed to take the Van to an automotive cleaning specialty shop to get this handled. Let me know the process to remedy the situation. I will expect a call back today. I will be available by phone until 4pm --- Paul Van Slambrouck CEO/Owner Health, Wellness and Life Coach Body Transformation Expert Certified Personal Trainer PVS FIT llc
read more

Sales (New)

AndrewMac
Holly assisted our family with an early lease termination and got us into a new Chrysler Town & Country at a great rate. Holly was professional, pleasant and perky. Our entire experience was relaxed and hassle free - this is probably why we have purchased or leased our last 4 vehicles from Dick Scott. Thank you, Holly!
read more

Sales (New)

mikevonarx
I recently moved to Michigan, and ran into Dan on the lot. He was super friendly, not pushy, and made the experience exceptional. An outstanding salesman.
read more

Sales (New)

10Coriande
Excellent service from everyone we met at Dick Scott. All the staff we dealt with were very helpful and polite. Dan Powers was very knowledgeable and accommodating and we are very impressed with our new 2015 Jeep Grand Cherokee. I will definitely deal with Dan in the future and highly recommend him and Dick Scott.
read more

Sales (New)

mail4joycepower@gmail.com
we are quite satisfied with the entire purchase experience at Dick Scott. Marcus Lloyd was very knowledgeable about the 200 we purchased and very accommodating. he let us drive the car home before we decided to buy so we could see how well it fit in our garage! it fit perfectly and sealed the deal!
read more

Contact

Dick Scott Chrysler Dodge Jeep Ram

684 W Ann Arbor Road
Plymouth, MI 48170

  • Sales: (877) 746-3820
  • Service: (877) 355-2292
  • Parts: (877) 355-2292

Hours

  • Monday 9:00am-9:00pm
  • Tuesday 9:00am-6:00pm
  • Wednesday 9:00am-6:00pm
  • Thursday 9:00am-9:00pm
  • Friday 9:00am-6:00pm
  • Saturday 10:00am-3:00pm
  • Sunday Closed